Shipping & Returns

At Wholesale Hoses, we believe transparency makes doing business easier. Below you’ll find details on shipping options and transit times, return eligibility and procedures, and billing terms for both standard and business account customers. Our goal is to provide clear, straightforward information that supports efficient ordering and long-term partnerships.

Shipping Overview

Wholesale Hoses ships orders across the contiguous United States with a focus on reliability and transparency. While a number of orders still ship free, shipping charges may apply depending on order total, shipment size (LTL vs. non-LTL), delivery destination, and dock access. The information below outlines what to expect so you can plan your order with confidence.

Carriers
Orders ship via USPS, FedEx Ground, or LTL Freight for oversized or palletized shipments.

Shipping Charges at a Glance

Shipment Type	Order Value	Delivery Location	Dock Required	Shipping Costs
Non-LTL	Under $1000	Business or Residence	No	$50
Non LTL	$1000 or more	Business or Residence	No	FREE
LTL Freight	Under $1000	Business	Yes (Loading Dock)	$50
LTL Freight	Under $1000	Residence or Business w/o loading Dock	No (Lift Gate)	$145 ($50 + $95 lift gate fee)
LTL Freight	$1000 or more	Residence or Business	With or Without Dock	FREE

Lead Times

Lead times are shown on each product page under the hose dimensions selected before adding items to your cart.

• In-stock items: typically ship next business day
• Special-order items: ship based on the lead time shown on the product page or provided during quoting

Once your order is placed, you will receive an order confirmation email. When your order ships, a shipping confirmation email with tracking information will be sent.

Transit Times by Region

Zone	Region	Transit Time
1	Northeast	1-2 business days
2	Upper Midwest & South	2-3 business days
3	Midwest	3-4 business days
4	West & Pacific Northwest	4-5 business days

Freight(LTL) Delivery for Large Orders

Large orders may ship via LTL freight on pallets.
Here’s what to expect:

Business Addresses (Dock / Forklift Available)

Free LTL shipping (continental U.S.) for orders of $1000 or more.
Delivery to your dock (carrier requirements vary)
Signature required at delivery
Tracking provided; delivery appointments vary by carrier

Residential or Non-Dock Addresses

The carrier may call to schedule a delivery appointment
Lift-gate service may be required depending on location and carrier
Lift gate surcharge applies when applicable
Signature required at delivery
Tracking provided

Please Note: If your location has special receiving requirements (limited hours, appointment-only, jobsite delivery), contact us before ordering so we can help coordinate the best delivery method.

Why Some Orders Arrive in Multiple Packages

In some cases, hoses and accessories may ship from different facilities. This may result in 2 shipping charges depending on the quantity and cost of the hose/accessory and where it's delivered. If you have questions about your order or shipping fees please contact our support team at 844-217-8302.

What to expect:
• You may receive more than one tracking number
• Packages may arrive on different days
• Packages my arrive from different carriers.

If your order shows as delivered but you believe something is missing, contact our support team and we’ll help confirm the remaining tracking details.

Returns

We want you to get the right product. If you’re unsure which hose fits your application, contact us before ordering—we’re happy to help.

Return Policy
• Returns accepted within 30 days
• Products must be unused and in original packaging
• A restocking fee may apply (based on product type and condition)
• Customer is responsible for return shipping unless otherwise specified

To Start a Return
Email support@wholesalehoses.com or call 844-217-8302 to request return authorization and instructions.

Billing

Charges may appear on your statement as Woodland Power Products (our parent company).
Questions about an invoice or charge? Contact support@wholesalehoses.com and we’ll assist.

Trustpilot Reviews

Bryan T.

Good Quality
I was looking for a good hose for my alpaca poop vaccum. This hose is flexible and thick. It works perfectly for what I need. Customer service was very helpful. They helped me find the hose options that best fit my needs.

Kevin P.

A Wonderful Company
Wholesale Hoses is a wonderful company that provides an excellent shopping experience, great customer service and good follow up after the sale.

Kenneth

The Product I needed
Wholesale Hoses had the product I needed! Previous experience made the decision where to buy easy. The hose was shipped and received quicker than expected. Good company to work with.